Privacy Policy
This Privacy Policy (“Policy”) describes how we, Global GOP, the owner of the Global GOP platform, collect, utilise, disclose, and protect personal information in compliance with the Personal Information Protection Act 2016 (‘PIPA’), This privacy policy (the “Privacy Policy”) describes how we treat information you provide to us or that we collect, including how we use such information, how we protect the security of such information and how you may change or request that we amend such information from our systems. This includes any information associated with you (such as your name, title, or email address; etc.) that is supplied to us in conjunction with your use or potential use of the Website or when you request information from us as well as information we generate regarding your use of the Website, in either case, information that does, or can be used to, identify you (“Personal Information”).
By accessing our website you consent to the practices described in this Policy.
Information We collect
Global GOP collects certain Personal Information through the Website when you choose to submit such information to us through an online form, email or other method (such as contacting us through “Contact Global GOP”).
We collect the following types of personal information from you:
- Personal Identifying Information: We may collect personal details such as your name, location, date of birth, nationality, family details and other information defined as “Personal Information” in the Privacy Act that allows us to identify who you are as an individual;
- Contact Information: We may collect information such as your email address, telephone & fax number, third-party usernames, residential, business, and postal address, and other information that allows us to contact the individual;
- Financial Information: We may collect financial information related to you such as any bank or credit card details used to transact with us and other information that allows us to transact with you and/or provide you with our services;
- Statistical Information: We may collect information about your online and offline preferences, habits, movements, trends, decisions, associations, memberships, finances, purchases, and other information for statistical purposes; and
- Website Usage Information: We may collect information about your use of the Website, such as your IP address, browser type, operating system, and pages visited. This information is collected through cookies and similar technologies, as explained in our Cookie Policy.
How we use your information
We use your personal information for the following purposes:
- Communication: We may use your personal information to communicate with you regarding your healthcare plan, including the treatment you received or ought to receive and promotional offers. You may opt-out of receiving marketing communications at any time.
- Improving Services: We may use your personal information to analyse and improve our services, customise your experience on the Website, and enhance our customer support.
- Legal Compliance: We may use and disclose your personal information as required or permitted by applicable laws, regulations, or legal processes.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing specific services. These providers have access to your information only to perform specific tasks on our behalf.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request to comply with a legal obligation or protect against legal liability.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
By utilising the website, you consent to us sharing your personal information to the entities/individuals listed above.
You have full control over the information you disclose
Update: Update your account information by contacting us through the forums provided on our website or through our call centre.
Opt-out: Opt-out of marketing communications by following the unsubscribe instructions in the emails we send you or by way of SMS or WhatsApp.
Cookies: Manage your cookie preferences through your browser settings.
Security
We have implemented strong security measures to protect your Personal Information from accidental loss, unauthorised access, misuse, alteration, or disclosure, However, no method of transmission over the internet or electronic storage is 100% secure. Access to your information is restricted to employees, agents, contractors, and third parties who need it for business purposes. They are bound by confidentiality agreements and only handle your data according to our instructions.
We also have procedures in place to manage any suspected data breaches and will inform you and the relevant authorities if required by law.
Children’s privacy
Our services are not intended for individuals under the age of 18 (eighteen). We do not knowingly collect personal information from children. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
What rights do I have about the use of my Personal Information?
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you and receive a copy of that information.
- Rectification: If you believe that any of your personal information held by us is inaccurate or incomplete, you may request its correction or update.
- Erasure: You have the right to request the deletion of your personal information in certain circumstances.
- Objection: You may object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
- Consent Withdrawal: If we rely on your consent as a legal basis for processing your personal information, you have the right to withdraw your consent at any time.
Consent Withdrawal: You have the right to withdraw your consent at any time. You may at any time request that your data, which includes your personal information and account information, be permanently deleted. If you wish to have your data deleted, please click ______ (Insert link)
The Personal Information Protection Act 2016 (PIPA)
Under PIPA, a “data controller” (in this case, the Company) is legally obligated to process a “data subject’s” personal information (in this instance, your personal information and related details) in a lawful, legitimate, and responsible manner. To fulfil this obligation, the Company requires your explicit and informed consent to process your personal information.
In accordance with Section 17 of PIPA, you have the right to object to the way we process your Personal Information. Upon receiving your objection, we will suspend any further processing until the matter is resolved.
PIPA mandates that all personal information and related details you provide must be complete, accurate, and up to date. While we will make every effort to ensure the reliability of your Personal Information, it is your responsibility to inform us of any changes as they occur.
We fully comply with the provisions of PIPA concerning this privacy policy and will implement any necessary changes to our systems to ensure ongoing compliance.
Changes to Privacy Policy
We may occasionally revise or update this Privacy Policy to reflect changes in how we handle your Personal Information or to comply with new legal requirements. Any future updates will be published on this page. We suggest checking this page regularly to stay informed about any modifications.
Governing Law and Jurisdiction
This Privacy Policy will be interpreted and governed by the laws of Bermuda. Any disputes arising from this policy will fall under the exclusive jurisdiction of the courts of Bermuda.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: Privacy@globalgop.co.za
Telephone: +1 441 535 4510
Our Support Heroes are here for you 24/7
Ready to experience the peace of mind that comes with Global GOP’s international guarantee of payment services? Contact us today to learn more about our plans and how we can assist you.